Terms & Conditions
TERMS AND CONDITIONS
All orders placed through catering.rubytuesday.com (the "Site") are subject to the following terms and conditions unless you have a separate written agreement with Ruby Tuesday, Inc. ("Ruby Tuesday") that supersedes these terms and conditions. Each time you place an order, you are agreeing to the terms and conditions set forth below. We reserve the right to amend or revise this Site and the terms and conditions herein without notice.
Menu items and prices may vary and are subject to change without notice. Prices listed do not include tax. Orders placed on this Site must be made 2-3 hours prior to the pick-up or delivery of the order. Ruby Tuesday will attempt to accommodate orders but you must contact Ruby Tuesday Catering Services at 866-460-2283 to place a last minute order. After your order is placed, you will receive an email notification that Ruby Tuesday Catering Services has received your order and a second follow up email that your order has been confirmed. As part of the catering credit card process, and to accommodate potential changes to orders or pricing, we pre-authorize the credit card for an amount equal to the order plus 20%. Your credit card will only be charged the actual amount of the final order. By submitting an order, you consent to these provisions.
Ruby Tuesday has an identified a delivery zone around the applicable restaurant of a 16 mile radius. If you place an order and are outside of this delivery zone, Ruby Tuesday reserves the right to require this order to be picked up at the applicable restaurant. A delivery over 16 miles may require an additional delivery fee. Ruby Tuesday reserves the right to change applicable delivery zones without notice.
Payments for orders from this Site must be made by valid credit card unless you or your business entity has a house account with Ruby Tuesday. Please contact 866-460-2283 if you would like to learn more about our house account program. Orders for house accounts will be billed pursuant to your house account application. Online orders are not binding on Ruby Tuesday, and may be amended, adjusted or cancelled at any time in accordance with current pricing. Delivery may be conditioned on a minimum order and delivery charges may vary by location. We charge an 18% gratuity if an order subtotal is less than $200 and a 15% gratuity if an order subtotal is over $200. You agree to reimburse Ruby Tuesday for all costs (including reasonable attorney and collection fees) associated with collecting delinquent or dishonored payments.
Ruby Tuesday understands that plans can change and we will gladly assist you in making changes to your catering order's pick-up/delivery date and time. We accept cancellations prior to 8PM the day before a weekday pick-up/delivery or 6PM Friday for a weekend pick-up/delivery. Ruby Tuesday reserves the right to charge your credit card or house account for any food prepared when the order is cancelled if cancelled on the same day the order is to be picked up or delivered.
Disclaimers and Limitation of Liabilities and Warranties
Catering items are meant for immediate consumption. Refrigerate all items within one hour of delivery. To reheat cooked items, heat to an internal temperature of 165°F.
RUBY TUESDAY SHALL NOT BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, DAMAGES WHICH MAY RESULT FROM ORDERING A PRODUCT. BECAUSE SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. RUBY TUESDAY MAKES NO WARRANTY, EXPRESS OR IMPLIED, AS TO THE MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO ANY PRODUCTS.
By submitting your order through the Site you represent to Ruby Tuesday that (1) you are at least 18 years of age, (2) if you are an employee of a business entity, you are authorized to place and pay for the order, (3) unless you have a prior written agreement with Ruby Tuesday, the order you are placing is for your use and not for resale to third parties, and (4) if you are using a credit card or, if applicable your house account to pay for your order, you are authorizing Ruby Tuesday to charge such credit card or house account.
You agree not to display or otherwise use any of Ruby Tuesday trademarks, service marks or logos, including the marks and logos that are displayed on this Site, in any manner without our prior written permission.
Applicable Laws and Jurisdictional Issues
This Site and the terms and conditions shall be governed by the laws of the State of Georgia without giving effect to any conflicts of laws or choice of laws principles. You consent to the jurisdiction of the federal and state courts presiding in the State of Tennessee and you agree to accept service of process by mail. You hereby waive any and all jurisdictional and venue defenses that might otherwise be available.
The headings of each of these terms and conditions are for convenience of reference only. Such headings shall be ignored in the interpretation or construction of any of these terms and conditions.
Tax Exempt Entities
If you are ordering on behalf of a tax exempt entity, Ruby Tuesday will need a copy of the exemption certificate to keep on file. Please call 866-460-2283 to receive information on where to fax this certificate or email to firstname.lastname@example.org.
You may not assign your rights or obligations under this Agreement without the prior written consent of Ruby Tuesday.
Invalidity of Provisions
In the event that any portion of these terms and conditions is held to be unenforceable, the unenforceable portion shall be construed in accordance with applicable law as nearly as possible to reflect the original intention and the remainder of the provisions shall remain in full force and effect.
Ruby Tuesday failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right.
These terms and conditions and if applicable and house account application constitute the entire understanding between Ruby Tuesday and you with respect to ordering products from the Site. BY USING THE SITE YOU SIGNIFY YOUR ASSENT AND CONSENT TO THESE TERMS AND CONDITIONS AND ANY SUBSEQUENT MODIFICATIONS. AS A CONDITION OF YOUR USE OF THE SITE, YOU WARRANT THAT YOU WILL NOT USE THE SITE FOR ANY PURPOSE THAT IS UNLAWFUL.
We'll be happy to answer your questions or hear your concerns.